Terms & Conditions

Effective date: 03/10/25
Last updated: 03/10/25

1. Introduction

Welcome to Ferro Studio. By accessing our website or purchasing our products, you agree to be bound by the following Terms & Conditions.

Please read them carefully before using our site.

2. Products & Availability

  • All artworks are sold as open edition fine art prints unless otherwise stated.

  • We take care to display product details accurately, but slight variations in colour or scale may occur due to monitor differences and printing processes.

  • Availability may change without notice.

3. Pricing & Payment

  • Prices are listed in Australian Dollars (AUD) unless otherwise indicated.

  • We reserve the right to change prices at any time.

  • Payments are processed securely through trusted providers such as Stripe, PayPal, or Squarespace.

4. Shipping & Delivery

  • Orders are fulfilled by our print partner (Prodigi) and shipped directly to you.

  • Shipping times vary depending on your location and chosen delivery option. Estimated delivery times are provided at checkout but are not guaranteed.

  • Customers are responsible for any customs duties, taxes, or fees charged by their country.

5. Returns & Refunds

Because our prints are made-to-order:

  • We do not accept returns or exchanges for change of mind.

  • If your order arrives damaged, defective, or incorrect, please contact us within 7 days of receiving your order at hello@ferrostudio.co. We will arrange a replacement or refund at our discretion.

6. Intellectual Property

  • All images, artworks, text, and designs on this website are the intellectual property of Ferro Studio.

  • You may not copy, reproduce, distribute, or use our content for commercial purposes without prior written permission.

7. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • To the maximum extent permitted by law, our liability is limited to the total amount you paid for the product in question.

8. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the jurisdiction of the courts in New South Wales.

9. Changes to These Terms

We may update these Terms & Conditions at any time. The most recent version will always be posted on this page.

Continued use of our website after changes means you accept the revised Terms.

10. Contact Us

For questions or concerns about these Terms, please contact:

hello@ferrostudio.co
Northern Rivers, NSW, Australia